Golden Rule Insurance Complaints and Reviews

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Golden Rule Insurance
Main address: 7440 Woodland Dr. 46278 Indianapolis IN
(800) 657-8205, ,
  • 50+1 mobile complaints
  • $160K claimed losses
  • $3.1K average
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  • Nov 12
  • Health Insurance
  • Health Insurance
  • 8

I am a college student with few options for health insurance. Listing them as my insurance company costs me more because they do not cover anything they claim to including what I have specifically clicked while signing up for them that I want covered. All of my prescriptions cost twice as much if I give the pharmacist my insurance card, and not even preventative care procedures are covered by... Read more

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  • Oct 20
  • Health Insurance
  • Insurance Plan
  • 19

Golden Rule is a company that only cares about its bottom line. I don't expect them to care about me, but they could at least not lie to me in the millions of letters I have been sent. They initially stated that my plan was compliant with the ACA. Now, it isn't. They stated that my rate would not change. It went up $30 and this occurred AFTER open enrollment so I could not drop them and shop... Read more

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  • Oct 19
  • Health Insurance
  • Gilbert, Arizona
  • Health Care Insurance
  • 35

I went in for a wellness check, Golden Rule specifically mentioned they covered my families wellness checks prior to my enrolling. Not to mention that on my card it specifically mentions office visits only require a 35.00 copay at the time of visit. My Wellness check ended up costing me over 800.00 out of pocket. I specifically asked my insurance agent if wellness visits were covered under the... Read more

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Golden rule so far for two years has treated me great.. I am located in Kentucky and have been accepted everywhere for my insurance and balances come back next to nothing when they reprice it.. they also send me a couple hundred dollar checks couple times a year.. dont know what for but im not complaining. Add comment


  • Jun 27
  • Health Insurance
  • Bad Health Insurance
  • 56

The company is horrible and it's surprising that they are in business. This company is a scam or close to it. They'll make you work for the coverage you paid for by denying coverage and requesting you to make an appeal through them. You'll see how effective the appeal is when the "judge" is the company you are filing a complaint against. Just call the company as if you need assistance on your... Read more

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  • May 16
  • Health Insurance
  • Health Insurance Paying Claims
  • 48

Every time I visit the doctor they say that they never receive the claim from the doctor's office- though the office confirms that they have sent the bill to insurance. This means every time I go for an appointment I have to make at least 4 phone calls to straighten things out. Every time. It sucks. This whole process has happened at least 6 times. I verify the mailing address with my doctor- it... Read more

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  • Feb 03
  • Health Insurance
  • Milwaukee, Wisconsin
  • Coverage Continue
  • 76

Golden Rule never asked whether I wanted to continue coverage after they announced a 25% increase for 2014. I bought other insurance, but they continued to deduct their new, higher premium from my checking account. I called this morning an waited 50 minutes to talk with a representative. I asked to cancel our policy effective Jan 1, 2014. They refused and will keep the $566 premium even though... Read more

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  • Jan 14
  • Health Insurance
  • Phoenix, Arizona
  • Insurance Payment
  • 47

I sent my premium payment (as always) in a timely manner and was surprised when I received a note saying that I was past due. So I called Golden Rule and asked if I could make a payment via phone and was told to send another check, which I did that same day. I waited to ensure that my check was deposited, but, NOTHING. So I called them again (it took 2 days to get through) and was frantic that... Read more

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  • Jan 10
  • Health Insurance
  • Irving, Texas
  • Bad Customer Service
  • 1
  • 1
  • 27

I have been trying to get in touch with Golden Rule Insurance company for a week. They have denied my claims and I need to talk to them but they WON'T ANSWER!!! This is nothing more than a money extraction scheme like most b.s. health insurance companies. They are only interested in RIPPING US OFF!!! I have been trying to get in touch with Golden Rule Insurance company for a week. They have... Read more

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  • Jan 09
  • Health Insurance
  • Denver, Colorado
  • Unreachable Customer Service
  • 28

I have been trying to cancel my Golden Rule Insurance. I can not do it online. Their 800-657-8205 phone number says due to high volume we can not answer your call at this time, please call again, then they hang up!!! I need to get in touch with them so that I can cancel my insurance. The reason I am canceling my insurance is because I can not get in touch with them!!... Read more

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