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There needs to be a class action lawsuit against this company for fraud!!! They are "behind" on processing payments and now I'm not allowed to use my insurance!! I'm expected to pay out of pocket then submit my receipts to be considered for reimbursements??? However I'm still expected to pay for my policy too??? Its costing me so much money!!! Can someone do something? I have filed a complaint with the Department of Insurance… Read more

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Have been with Golden Rule for 10 years. I called Nov 4th (over an hour wait) and asked to change deductible. I was told it would start December. December came and nothing changed so I called again (over an hour wait) The lady was very nice. She could see where I had called before and was unsure why it was not changed as promised. She apologized and said she would put in an urgent note and get it done. Jan 27th !!!! Still the same. So I called again, this time almost 1.5 hour hour, as soon as I got through they disconnected me? So after 3.5... Read more

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They wont let you cancel. On hold for over an hour twice then disconnected. Tried several avenues including online cancelation but was rejected because it didn't recognize my account number. WTF!Tried emailing and faxing with no response. Having to go through bank to stop auto pays. My dentist had some much trouble with them She begged my to change companies. There was a constant stream on correspondence back and forth with every cleaning for both myself and my husband. It became ridiculous. Read more

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Had coverage for two years in SD and they no longer cover SD as of mid 2014 and we had just moved to NC and noticed they stopped taking $740 out for Catastrophic insurance! They said they sent letters stating the coverage didn't exist for SD anymore but we never got them, and they said they stopped charging because we moved so therefore Jan/Feb/March when we were told we were cancelled, but they would restart our policy and charge $2400.00 for the months they say they didn't know what to charge us for...They even said they did get the letters... Read more

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My rate just increased 22% how can a person on Social security even live at all. We got a big 1 percent increase. I am still paying of several doctors and hospital bills from last year and two years ago. with a 5000 deductible for each of us I am just trying to stay afloat. Golden rule charges more and more and covers less and less. We need a better system in this country, not Obama Care that just increases our rates. I called them and their answer it's based on the total payout of those in my plan. What about the total United Healthcare... Read more

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Received 2 notices within the last year saying we could maintain our same monthly premium if we doubled our deductible!! We started plan at $2500 per person, now they want a $10,000 deductible!! What a pile of sh*t!? $500 month?! Are they out of there minds?! We have never been late paying monthly premiums. We have never filed any claims. Can you spell DROPPING COVERAGE? Go ahead government, send me your fine. Read more

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I am a college student with few options for health insurance. Listing them as my insurance company costs me more because they do not cover anything they claim to including what I have specifically clicked while signing up for them that I want covered. All of my prescriptions cost twice as much if I give the pharmacist my insurance card, and not even preventative care procedures are covered by their lousy excuse for insurance. They also jacked up the price out of nowhere without notifying me. If I had an alternative, they'd be out the door, but... Read more

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Golden Rule is a company that only cares about its bottom line. I don't expect them to care about me, but they could at least not lie to me in the millions of letters I have been sent. They initially stated that my plan was compliant with the ACA. Now, it isn't. They stated that my rate would not change. It went up $30 and this occurred AFTER open enrollment so I could not drop them and shop for another provider. They are a horrible company. I could do better budgeting my own money with the paltry sums the provide toward my claims. ... Read more

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I went in for a wellness check, Golden Rule specifically mentioned they covered my families wellness checks prior to my enrolling. Not to mention that on my card it specifically mentions office visits only require a 35.00 copay at the time of visit. My Wellness check ended up costing me over 800.00 out of pocket. I specifically asked my insurance agent if wellness visits were covered under the policy. She said yes. Be aware Golden rule does not cover wellness checks or just about anything else. I have been trying for weeks to speak with an... Read more

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Golden rule so far for two years has treated me great.. I am located in Kentucky and have been accepted everywhere for my insurance and balances come back next to nothing when they reprice it.. they also send me a couple hundred dollar checks couple times a year.. dont know what for but im not complaining. Add comment

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