Golden Rule InsuranceComplaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • Coverage and pricing 1
    • Customer service 1
Advanced
search
loading...
More Less

Have been with Golden Rule for 10 years. I called Nov 4th (over an hour wait) and asked to change deductible. I was told it would start December. December came and nothing changed so I called again (over an hour wait) The lady was very nice. She could see where I had called before and was unsure why it was not changed as promised. She apologized and said she would put in an urgent note and get it... Read more

Was this review helpful? 0 0

They wont let you cancel. On hold for over an hour twice then disconnected. Tried several avenues including online cancelation but was rejected because it didn't recognize my account number. WTF!Tried emailing and faxing with no response. Having to go through bank to stop auto pays. My dentist had some much trouble with them She begged my to change companies. There was a constant stream on... Read more

Was this review helpful? 0 0

Had coverage for two years in SD and they no longer cover SD as of mid 2014 and we had just moved to NC and noticed they stopped taking $740 out for Catastrophic insurance! They said they sent letters stating the coverage didn't exist for SD anymore but we never got them, and they said they stopped charging because we moved so therefore Jan/Feb/March when we were told we were cancelled, but they... Read more

Was this review helpful? 0 0

My rate just increased 22% how can a person on Social security even live at all. We got a big 1 percent increase. I am still paying of several doctors and hospital bills from last year and two years ago. with a 5000 deductible for each of us I am just trying to stay afloat. Golden rule charges more and more and covers less and less. We need a better system in this country, not Obama Care that... Read more

Was this review helpful? 1 0

Received 2 notices within the last year saying we could maintain our same monthly premium if we doubled our deductible!! We started plan at $2500 per person, now they want a $10,000 deductible!! What a pile of sh*t!? $500 month?! Are they out of there minds?! We have never been late paying monthly premiums. We have never filed any claims. Can you spell DROPPING COVERAGE? Go ahead government,... Read more

Was this review helpful? 0 0

I am a college student with few options for health insurance. Listing them as my insurance company costs me more because they do not cover anything they claim to including what I have specifically clicked while signing up for them that I want covered. All of my prescriptions cost twice as much if I give the pharmacist my insurance card, and not even preventative care procedures are covered by... Read more

Was this review helpful? 0 0

Golden Rule is a company that only cares about its bottom line. I don't expect them to care about me, but they could at least not lie to me in the millions of letters I have been sent. They initially stated that my plan was compliant with the ACA. Now, it isn't. They stated that my rate would not change. It went up $30 and this occurred AFTER open enrollment so I could not drop them and shop... Read more

Was this review helpful? 0 0

I went in for a wellness check, Golden Rule specifically mentioned they covered my families wellness checks prior to my enrolling. Not to mention that on my card it specifically mentions office visits only require a 35.00 copay at the time of visit. My Wellness check ended up costing me over 800.00 out of pocket. I specifically asked my insurance agent if wellness visits were covered under the... Read more

Was this review helpful? 0 0

Golden rule so far for two years has treated me great.. I am located in Kentucky and have been accepted everywhere for my insurance and balances come back next to nothing when they reprice it.. they also send me a couple hundred dollar checks couple times a year.. dont know what for but im not complaining. Add comment

The company is horrible and it's surprising that they are in business. This company is a scam or close to it. They'll make you work for the coverage you paid for by denying coverage and requesting you to make an appeal through them. You'll see how effective the appeal is when the "judge" is the company you are filing a complaint against. Just call the company as if you need assistance on your... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Golden Rule Insurance.
Filing a new complaint about
×