Golden Rule Insurance - Delay paying claims for months and months but insist you continue to pay premiums or get dropped.
After contacting them time after time and being told my claims are "in review," I filed a complaint with the state department of insurance. You can never speak with anyone in the review section, only a receptionist who can give you no information.
I have claims submitted 4 months ago for services going as far back as 7 months ago. Though they aren't paying the claims, I have to continue to pay premiums or get dropped.
Why pay premiums when the company doesn't pay claims? For fear of being without any coverage at all. I think it's a scam to try to drop those of us with medical conditions costing more in claims than they bring in in premiums.
What would one expect from a company who paid its CEO $1.6 BILLION last year? They are making huge profits by taking advantage of those least able to stand up for themselves - people who are weak and ill.